Our Commitment to Privacy
GenX Communications Ltd. (“GenX Communications,” “we” or “us”) respects the privacy of your information. We provide this explanation about our online information practices as a demonstration of our commitment to protect your privacy.
We do not sell or rent personally-identifying information collected during your use of our Site without your permission.
The Information We Collect
At the time you register on our Site, we collect and store your name, address, email address and other personally-identifying information. We may also ask you for personally-identifying information at other times, such as if you enter into a promotion, post content to the Site, communicate with us, or complete a survey. If you opt-in to receive a newsletter or other electronic communication, request information regarding an GenX Communications or third party product, service, or request a trial version of our products and services, you give us your permission to use your personally-identifying information to provide the information, product, or service that you requested. If the information, product, or service that you requested is provided by or through a third party, including GenX Communications contractors and business partners, you give us your permission to share your name and e-mail address and other personally-identifying information reasonably necessary for the third party to provide the information, product, or service that you requested.
The Way We Use Information
We use your personally-identifying information to provide information, products, and services that you have requested, improve our marketing and promotional efforts, to statistically analyze Site usage, to improve our content and product offerings, and to customize our Site’s content, layout, and services.
We may use your information to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners, new services promotions, and new product offerings. We may ask you to provide us voluntarily with additional information regarding your personal or business interests, experience or requests which may be use to customize our service for you.
We use your e-mail address, your mailing address, and phone number to contact you regarding administrative notices, marketing promotions, new GenX Communications service offerings, and communications relevant to your use of the Site. You can opt out of receiving such contact by sending an email request to [email protected] This opt-out action is tied directly to an individual email address and not an account or individual. If a visitor uses multiple email addresses at different times at GenX Communications (i.e.: personal and corporate email addresses) it is required that each email address be unsubscribed so that you will not receive further communication from us.
We use your IP address to help diagnose problems with our server, to manage our Site and to enhance our Site based on the usage pattern data we receive.
Information Sharing and Disclosure
GenX Communications will send personally-identifying information about you to other companies or people only when:
- We need to share your information to provide the information, product, or service you have requested;
- We need to send the information to companies who work on behalf of GenX Communications, our trusted outside contractors or our partners to provide an GenX Communications product or a service or to otherwise assist GenX Communications with its business activities. Unless we tell you otherwise, these companies do not have any right to use the personally-identifying information we provide to them beyond what is necessary to assist us and are required to safeguard personally-identifying information and not to disclose personally-identifying information to others;
- We respond to subpoenas, court orders, or other legal process; or
We employ reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure correct use of information. You should note that in using the GenX Communications Site, your information will travel through third party infrastructures which are not under our control.
No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.
How You Can Update, Correct, or Delete Your Information
You have the ability to direct GenX Communications to edit, correct or erase your personally-identifying information, at any time. To request such account maintenance, send your email request to [email protected] You may also indicate that you do not wish to receive messages from GenX Communications regarding our services or unsubscribe from GenX Communications mailings, send your request to [email protected] Your information will be changed in GenX Communications data bases after we receive the information necessary to process your request.
Children Under 13
Third Party Practices
Changes to Our Policy
By using our Site, you consent to the collection and use of this information in the manner we describe.